
AMORA
CUSTOMER SERVICE
Amora
POPULAR FAQs
How can I contact Amora London for inquiries?
You can reach us by email at amoralondonstore@gmail.com or through our Contact page on the website. Our team is available to assist you and will respond within 24-48 hours.
What is the delivery time for my order?
We aim to deliver your order within 3-4 business days via Royal Mail. Once your order has been dispatched, you will receive a tracking number, allowing you to monitor your delivery every step of the way.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via email to monitor its progress.
Are your products suitable for special occasions like weddings or anniversaries?
Absolutely! At Amora London, we are committed to exceptional craftsmanship and premium quality. Each piece is handcrafted with precision, using high-quality materials to ensure durability, elegance, and authenticity. Our artisans take great care in every detail, from the cut-resistant ropes to the 16K gold-accented stones, creating timeless pieces designed to last.
What is your return or refund policy?
To start a return go to "Start a return" which is located at the bottom of our website. Additionally you can contact Amora London support for assistance. If your item arrives damaged, please contact us within 48 hours for assistance.
How do I take care of my Amora bracelet?
To keep your Amora bracelet in perfect condition, avoid direct contact with water, perfumes, and harsh chemicals, as these may affect the materials over time. When not in use, store it in the Amora London pouch or box to prevent scratches and maintain its pristine look. Gently clean the stones and 16K gold accents with a soft cloth to preserve their shine, and while the cut-resistant rope is designed for durability, avoid excessive pulling or stretching. With proper care, your Amora bracelet will remain a timeless symbol of elegance and strength for years to come.